The address of our website is : https://www.sericamgroup.com.tn
Effective Date: 10th July 2024
At Sericam, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Information :
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Usage Data
- IP address
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
2. How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our website
To detect, prevent, and address technical issues
To fulfill any other purpose for which you provide it
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who perform services on our behalf
Business partners to offer you certain products, services, or promotions
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Sericam or others
With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe