Effective Date: 10th July 2024

Welcome to Sericam. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms and conditions.

1. Introduction
These Terms and Conditions (the « Terms ») apply to the use of the Sericam website (the « Website ») and the services provided by Sericam (« we, » « us, » or « our »). Please read these Terms carefully before using our Website.

2. Acceptance of Terms
By accessing or using our Website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website.

3. Changes to Terms
We may modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

4. Use of the Website
You agree to use the Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes but is not limited to:

Engaging in any unlawful or fraudulent activity.
Posting or transmitting any material that is harmful, offensive, defamatory, or otherwise objectionable.
Interfering with or disrupting the functionality of the Website or its servers.
Attempting to gain unauthorized access to any part of the Website, other accounts, or systems connected to the Website.

5. Intellectual Property Rights
The content, design, graphics, and other materials on the Website are protected by intellectual property laws and are the exclusive property of Sericam or its licensors. You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our prior written consent.

6. User Content
If you submit or post any content on the Website, including but not limited to comments, reviews, or suggestions, you grant Sericam a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content for any purpose.

7. Product and Service Information
While we strive to provide accurate and up-to-date information on our products and services, we do not warrant the accuracy, completeness, or reliability of any information on the Website. We reserve the right to make changes to product descriptions, pricing, and availability without notice.

8. Limitation of Liability
To the maximum extent permitted by law, Sericam shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or the purchase of any products or services from the Website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Indemnification
You agree to indemnify and hold Sericam, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use or misuse of the Website, any violation of these Terms, or any breach of the representations, warranties, and covenants made by you.

10. Governing Law
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of TUNISIA, without regard to its conflict of laws principles.

11. Dispute Resolution
Any disputes arising out of or in connection with these Terms or the use of the Website shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of [Your Country/State].

15. Severability
If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed from the Terms, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement
These Terms constitute the entire agreement between you and Sericam regarding the use of the Website and supersede any prior agreements or understandings, whether written or oral.

17. Contact Us
If you have any questions about these Terms, please contact us at:

Email: accueil@sericamgroup.com.tn
Phone: +216 29 999 050
Address: Rue Hammouda pacha Z.I Ksar Saïd, 2086 Douar Hicher TUNISIA

Thank you for choosing Sericam. We appreciate your business and are committed to providing you with the highest quality products and services.